Turn a comment into a DM, automatically

Instagram and Facebook, through their official messaging APIs. Comment-to-DM and keyword auto-replies run on both; requiring a follow before delivery is Instagram-only. It only ever acts on your own connected accounts and the comments left on your own posts.

Not the way Kadenzo does it. The automation sends an opt-in message with a button and waits for the person to tap it before delivering anything. That tap is the consent the platforms require, and it opens the messaging window the intended way. It's built to respond only to people who commented on you, never to cold-message strangers or scrape anyone's data.

The patterns that get accounts in trouble are known: identical messages at volume, machine-gun send timing, and ignoring the platform's signals to slow down. Kadenzo avoids all three by design. Every message, including the opening DM every commenter receives, supports variations, with a random one sent each time. Sends are spaced with natural pacing and capped by per-account hourly ceilings, and repeat keywords from the same person don't earn repeat DMs. If Instagram or Facebook signals an account to slow down, its automation pauses briefly, resumes automatically, and you're emailed about it. Nothing keeps hammering. No tool can make guarantees on another platform's behalf, but this is a very different posture from bots that blast one fixed message as fast as the API allows.

Add an email gate to a comment-to-DM automation. After the person taps the opt-in button, Kadenzo asks for their email; on Facebook they can share it in one tap, and on Instagram they type it. A valid address is saved to the conversation as a lead, and then the link is delivered. It's optional per automation.

Yes, on Instagram. Turn on the follow gate and the automation checks whether the person follows the account. If they don't, it asks them to follow and tap again; once they do, the link is delivered. If the check can't be completed it errs on the side of delivering, so a real lead is never left hanging.

Yes, the flow builder. On a canvas, you connect steps into a conversation: messages with tappable buttons where each button is a branch, questions that save the answer (including validated email capture), conditions that route by tag, answer, click, or follower status, timed waits, and tagging actions. A built-in simulator lets you test every branch without sending anything, and once live, each step shows how many people reached it. The flow builder is included on Professional and Enterprise plans; simple keyword automations are on every paid plan.

Yes, DM links. The DM link trigger gives you an ig.me or m.me link that opens a chat with your account and quietly carries a campaign tag: paste it in an email, a YouTube description, or on a QR code, and when someone new opens a chat through it, your automation or flow fires and the conversation is tagged with the campaign. Meta requires an entry point first (conversation starters on Instagram, a Get Started button on Messenger), and Kadenzo sets either up in one click and won't let a campaign go live without it.

Minutes, not an afternoon. Click New automation and you get a gallery of proven plays (comment-a-word-get-the-link, a lead magnet with email capture, a follow gate, AI-answered DMs) where you fill in your account, your keyword and your link, and turn it on. The messages come prewritten (with the anti-spam wording variations already in place) and every word stays editable. Flows work the same way: templates like “qualify, then deliver” or “sort your leads” open pre-built on the canvas, ready to walk through and publish.

Both. You write the opening message, the button label, and the delivered content yourself so it sounds like you. For DM and story-reply automations you can also switch on AI, which reads the conversation (plus the business facts you've given it) and drafts an on-brand reply, with your fixed message as the fallback if it can't respond.

No, and this is the part most AI reply tools get wrong. You write your facts once (prices, opening hours, shipping, what you don't offer) or import them straight from a page on your site, and the AI answers only from those. Ask it something you haven't covered and it says it will check and get back to you, instead of inventing an answer. Agencies can keep a separate fact sheet per client, so one client's prices never appear in another client's DMs.

Every paid plan includes a monthly contact allowance: 500 on Starter, 3,000 on Professional, and 20,000 on Enterprise. A “contact” is one unique person your automations message in a calendar month, and the count resets to zero on the 1st. Unlike per-contact DM tools, where everyone you've ever messaged counts against you forever, only this month's reach counts here. If you're ever close to the cap you're warned in advance; nothing stops silently.

No. Because the contact count resets every month and only this month's unique people count toward it, a post that reaches a lot of people is a great month, not a permanent line-item that ratchets you into a higher tier and keeps you there. You pay for what you're doing now, not for every lead you've ever collected.